Get It Done provides simple and easy ways to connect with the City. Report non-emergency problems, schedule appointments or obtain information through the Get It Done mobile application, or Get It Done webpage.

Valuable customer and employee feedback is collected to inform future improvements and enhancements. To keep our popular, award-winning public digital channel up and running smoothly, we made more than 350 upgrades to Get It Done in 2024 alone. These changes help make the tool even more useful for both City employees and our customers.