The Business Systems Analyst I performs increasingly complex technical and analytical duties related to the operation, maintenance, troubleshooting, and enhancement of the City’s integrated SAP ERP system. Responsibilities include reviewing and evaluating systems and business processes, making customer-specific changes to SAP software, performing configuration changes, analyzing business needs, formulating technology solutions, conducting system design, developing tests and training plans, analyzing budgets, and acting as a liaison for SAP development. This role requires a Bachelor's degree or equivalent education and one year of recent full-time experience in analyzing business needs and software development/implementation projects, or providing technical and operations support of an automated system