There is no limit on how long a person can stay. The goal is to assist shelter clients in stabilizing and accessing services to find permanent or longer-term housing.

Yes. Pets are limited to domesticated animals. Generally, there are no restrictions on the size or breed of the pet that the client may bring in unless mandated by the service provider’s insurance carrier.

Clients are responsible for all aspects of the animal's care, maintenance and well-being.

Storage limits may vary per shelter. Each person is typically provided two 27-gallon storage bins to be kept with them on-site. Staff will work with the client on securing additional storage at the City’s free storage programs off-site.

All City-funded shelters are considered low barrier. Per federal guidelines, sobriety or participation in supportive services is not required.

Eight shelter programs serve both single adult males and females, where couples are welcome. Sleeping accommodations are provided in separate locations; however, partners may congregate in common areas to be together. Intake staff will make all efforts to keep couples/companions together. Bed availability will determine if this is possible.

Yes, shelters have curfews ranging between 8 and 10 p.m. to allow staff to assess bed availability each evening. Clients are free to come and go throughout the day at their discretion. Clients who return after “curfew” are still allowed to enter the shelter. If a client is aware that they will be late due to work or other obligations, or for longer than three days, they are required to communicate this to shelter staff so they are not automatically unenrolled from the program.