Parking citations/tickets are not criminal offenses. They are civil penalties that are the joint liabilities of the vehicle owner and operator. Once a citation is issued, it is up to the driver or owner to respond to the facts presented on the citation. There are three (3) levels of appeal/review. Each step in the appeal/review process must be taken in order and initiated within strict timeframes. No step can be skipped in favor of jumping to another step.

• Three Levels of Appeal/Review
  • Step 1 - Administrative Review
  • Step 2 - Administrative Hearing
  • Step 3 - Superior Court Appeal
• Administrative Review Results and Guidelines

Step 1 - Administrative Review

The first step is an Administrative Review to determine if the citation was validly issued. This allows the agency to dismiss the citation if there are facts, events or circumstances that were unknown to the issuing officer that may affect the validity of the citation. The issuing agency may also feel that extenuating circumstances make dismissal of the citation appropriate in the interest of justice. Pursuant to State law, requests for Administrative Review must be received (postmarked) within 21 calendar days from the date the citation was issued or within 14 calendar days of the mailing of the Notice of Illegal Parking.

To submit your Administrative Review online, answer the following:

1. Is the information on the citation accurate?
2. Did the driver comply with the relevant parking regulations?
3. Were there mitigating circumstances that prevented the driver from complying with the relevant parking regulation, and if so, did the driver take reasonable and timely steps to cure the violation?

If the answers to the second two of these questions are "no," there is little choice but to uphold the citation at this level of appeal/review.

(See Administrative Review Results and Guidelines)

Common reasons that DO NOT support dismissing a citation are:

• I was only in violation for a minute;
• I did not know that I could not park there;
• I think the fine is too high;
• I did not see the sign or curb markings;
• I cannot afford to pay the fine;
• I have never had a ticket before;
• I will never do it again.

The owner and driver of the vehicle are both responsible for the parking citation and bear the burden of proof when contesting it. Regardless of the outcome, notice of the decision will be mailed to you, and further instructions will be given if necessary.

Persons appealing their citations may present anything they wish to support their position that the citation should be dismissed. This may include statements, charts, diagrams, photographs, drawings, maps or receipts, just to name a few. It is also important that the citation number, vehicle license plate number, and state be included in the request. A clear copy of the citation attached to the appeal is beneficial and may expedite processing. We suggest you retain copies for your records.

To submit your Administrative Review by Mail, send your written request and supporting documentation to:

PO Box 129038, San Diego, CA 92112-9038

Although no particular forms are necessary, please be as brief and concise as possible. The citation number, vehicle license plate number and state must be included in the request. A clear copy of the citation attached to the appeal is beneficial and may expedite processing. We suggest you retain copies for your records.

No payment is required at this time.

Step 2 - Administrative Hearing

If your appeal is denied at the first stage, you can present your appeal to an Administrative hearing officer. This is the second step of the appeal process. State Law requires that the fees due on the citation be deposited at the time the hearing request is made.

Hearing requests can be made:

• Via Mail: Send in your payment slip with a note indicating you would like a hearing by mail or in person.
• In Person: Visit our office and let a clerk at the front know you would like to schedule a hearing.
• Over the Phone: Call us at 866-470-1308 and let the customer service representative know you would like a hearing.

The City will present a copy of the citation and any additional statements, photos or other documentation provided by the officer in support of the citation.

Should the citation be dismissed, the Parking Administration will refund your fee deposit. If the decision of the hearing officer is not to your satisfaction, the decision can be appealed to the Superior Court.

Step 3 - Superior Court Appeal

The Administrative hearing officer's decision can be appealed to the Superior Court. When doing so, a $25 Civil Court Filing Fee must be paid. The Court takes a fresh look at the facts surrounding the issuance of the citation and the materials presented in support of having the citation dismissed. Once a decision has been given by the Court, there is no further appeal. The Court's decision is final. If the citation is upheld, the Court keeps the $25 Civil Court Filing Fee, and the Parking Administration keeps the citation fees previously deposited to satisfy the citation. However, if the citation is dismissed, the Parking Administration refunds the $25 Civil Court Filing Fee and the fees deposited on the citation with proof of payment.

For questions or concerns, see the Frequently Asked Questions or call 866-470-1308 (toll-free).