In Category II Complaints the assigned investigator will contact the complainant to schedule a formal interview. An uninvolved support person may accompany the complainant to the interview. The investigator will then gather as much information as possible through Police Department records, interviews of civilian witnesses, police officers involved and any other sources available. Before a final determination is made by the investigator, the case is thoroughly reviewed by the investigators' supervisor and the Internal Affairs Unit.

Category II Complaints are finalized at this point and the complainant is notified of the finding(s).The entire process usually takes 45 to 60 days.