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Get It Done

To report or not to report? That is the road repair question!

April 2024

You've got road repair questions and, thanks to a 2023 pavement condition study, we have answers! The City of San Diego maintains more than 3,000 miles of roadways - which is certainly no easy task. Using accurate, reliable data helps our Transportation teams maintain, prioritize, and communicate their important work.

The Pavement Condition Index (PCI) is the industry standard for assessing street pavement conditions. It is an objective, repeatable evaluation of the structural integrity and operational condition of street pavements. The PCI scoring scale ranges from 0 (worst) to 100 (best). The City performed street condition assessments in 2011, 2016, and 2023. San Diego's overall network PCI has fallen eight points from a score of 71 in 2016 to a score of 63 in 2023. This score puts the City in the "Fair" category of the scale, which isn’t awful, but we know there’s room for improvement.

Road repair is a broad category that includes cracks, ruts, large depressions, and surface roughness. These street repairs are scheduled by the City using objective insights like the PCI.

To see the PCI score for roadways in your neighborhood - and view updated paving timeline estimations and funding statuses - visit streets.sandiego.gov.

If paving on your street isn't set to begin right away, don't worry...there are still options to patch independent potholes on the road. A pothole is a small bowl-shaped depression in the pavement surface; it is repaired by filling the hole with asphalt, then smoothing and compressing it. Potholes can be reported and addressed individually via Get it Done at sandiego.gov/get-it-done and on the app.

From pothole repair to slurry seal and reconstruction, each road repair requires its own unique materials, equipment, funding, and personnel skilled in that type of repair. Shout out to all our Transportation Department team members who make it happen!

Infographic displaying roadway conditions. Potholes can be reported through the Get It Done app.