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Select In-person Services Available at the Mission Valley Location
Customers should make appointments to make payments in person.
Customers can make appointments to view building plans or records and receive assistance by scheduling an appointment.
All in-person services at the Mission Valley location, except for making a payment in person, are closed on business days between 11:30 a.m. and 12:30 p.m.
Mission Valley
Opening on Tuesday, July 29! Learn more.
This office is the primary location for in-person customer assistance, with most services requiring an appointment. Appointments are not needed for in-person records or cashier services, or to attend Public Hearings or Planning Commission meetings. For assistance before coming to this office location, please call 619-446-5000.
7650 Mission Valley Road
MS# DSD-1A
San Diego, CA 92108
Building Hours
Monday - Friday
7 a.m. - 4 p.m.
Front Counter Customer Service
Monday – Thursday
8 - 11:30 a.m.*
12:30 - 3 p.m.*
Friday
10 - 11:30 a.m.*
12:30 - 3 p.m.*
Records
Monday – Thursday
7 - 11:30 a.m.*
12:30 - 4 p.m.*
Friday
10 - 11:30 a.m.*
12:30 - 4 p.m.*
Cashiers Counters
Monday – Friday
7 a.m. – 4 p.m
Reception Desk Hours
Monday - Friday
7 a.m. – 4 p.m.
*Closed from 11:30 a.m. to 12:30 p.m.
Downtown
The Downtown office serves customers with pre-scheduled appointments for existing projects and permits. Walk-in services are not available.
550 West C St.
12th Floor (MS# DSD-2A)
San Diego, CA 92101
Reception Desk Hours
Monday - Friday
8 a.m. - 12 p.m.*
1 p.m. - 4 p.m.*
*Closed from 12 p.m. to 1 p.m.