"Official Get It Done Partner of the City of San Diego"

The Get It Done website and mobile app was launched in May 2016 with the goal of making it easier for residents to request City services or report issues in their neighborhoods. The partnership with Deloitte allows advertising rights to promote the Get It Done app to other entities for purchase and customization.

Originally, the app focused on services provided a few select city departments with the capability for users to submit reports for different non-emergency issues. Today, the program includes more than 24 different internal functional areas and dozens of services including case management, container sales and inventory, code enforcement, inspections and work order management, among others.