Skip to main content

Public Utilities

Bill Payment Timeline

The City of San Diego Public Utilities Department's bill payment schedule is in line with industry standards.

The bill due date is 15 days after the bill is sent. The shut-off date is 45 to 51 days after the bill is sent.

Timeline

Bill dated and sentDay 1
Bill dueDay 15
Reminder notice sentDay 25
Final shut-off notice sentDay 38
Notice sent to tenants in multiple living unitsDay 38
Shut-off orderedDays 45-51
Close account; refer to Treasurer's OfficeDay 75

If you would like more information about the bill payment schedule, please contact the Public Utilities Department at 619-515-3500 or customercare@sandiego.gov.