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Digital Navigator Program

Digital Navigator Program

The City of San Diego and San Diego Futures Foundation (SDFF) have expanded their digital literacy services through a FREE multi-lingual helpline with tech experts available to answer your "How to ..." questions.

The Digital Navigator Program is offered at select libraries and community centers.

How It Works

How It Works

Work together with a Digital Navigator to achieve your internet or technology goals through one or more appointments.

There are two ways to get connected with a Digital Navigator:

Call our toll-free HELPLINE:

1-800-350-6945

The helpline is staffed daily, but hours may vary. If a Digital Navigator is unable to answer your call, please leave a voicemail and we will get back to you within 2 business days.

Walk into a host location when a Digital Navigator is onsite.

View Schedule

Digital Navigators

Digital Navigators

Digital Navigators can help San Diegans get connected to digital resources such as:


Basic tech-support


Low-cost computers


Free or low-cost internet subscriptions


Online programs to access education, work, telehealth, government services, housing assistance, etc.

Languages Spoken:
English • Español • Arabic • Cantonese • Chaldean
Mandarin • Russian • Tagalog • Vietnamese

 
 

Digital Navigators offer person-centered support and are positioned to provide community members with phone-based support for issues relating to discounted internet, tech support, and device access.

Young person holding a laptop

 

"I became a Digital Navigator when I saw the severity of the digital divide during the pandemic. I realized that this was a serious problem that needed to be addressed."
- Tanvir

Digital Navigator program sponsored by City of San Diego Access 4 All, San Diego Futures Foundation, San Diego Housing Commission, City of San Diego Public Library, Sherman Heights Community Center, San Diego College of Continuing Education, Computers 2 Kids, and the City of San Diego Parks and Recreation Department.

Digital Navigator Program sponsor logosDigital Navigator Program sponsor logos

 

More than an internet connection!

More than an internet connection!

HELPLINE:
1-800-350-6945

CREATING CONNECTIVITY OPPORTUNITIES FOR US ALL

SD Access 4 All logo